A birthday week at oBOXx prompted interesting discussion about how we communicate our sentiments.
It got us thinking about what cards signify in this age of e-mail, instant messaging, facebook, texting, and twitter. Are greeting cards simply old-fashioned, quaint sentiments of a bygone era? Is the handwritten note becoming passé?
On Friday, Marie and Joann met with medical writing colleague, Amy Rovi of Medivor LLC. Amy had made reservations on-line at Seasons 52 and when the restaurant called to confirm, Amy informed them that one member of their party was celebrating a birthday. As the hostess seated us, she placed an elegantly addressed envelope on Marie’s plate. Upon opening it, Marie found a handwritten birthday greeting from the staff at Seasons 52. Besides being pleasantly surprised, Marie was delighted with this personal touch.
This made the three of us wonder: why, in this age of electronic communication, does such a service still exist and why did it delight us so? We brought up the topic with our waitress and then again with the restaurant manager when he stopped by our table. We all agreed that the personal touch of a handwritten note speaks volumes about commitment and time investment. We found this is standard practice at Seasons 52.
That simple greeting card set a very positive tone for our ensuing business meeting. We introduced Amy to our five-step oBOXx formula and she tested it out with us by oBOXx-ing one of her business issues. We’re happy to report that it worked for Amy and she left with a plan of action. Amy was particularly impressed with the simplicity and effectiveness of the formula. She was also amazed at the “brainstorm” of ideas which continuously populated the discussions. We’ll be meeting again in April to expand – and oBOXx It!
We’d love to hear your opinion on paper cards and electronic greetings. Take our Pen or Key Stroke poll below and feel free to pass the link on to your friends.
I like getting cards, I don’t like opening alot of e-mails. or being invited to places by e-mail. I like to recieve cards.
I like to get cards in the mail because I know I’ll read them. Sometimes I re-read my cards before I put them away.